Refund policy

No Returns or Refunds Policy

At Kay Abaya, we strive to ensure customer satisfaction with every purchase. However, due to the nature of our products, we do not offer returns or refunds once an order has been processed and shipped.

Please ensure that you carefully review your order before completing your purchase, as all sales are final. In the rare event that you receive a damaged or defective item, we will gladly replace the product at no additional cost. To qualify for a replacement, you must notify us within 24 hours of receiving your order, providing clear photos of the damage or defect.

For any inquiries or to report a damaged item, please contact our customer service team via WhatsApp at +971505069281.

Thank you for understanding and supporting our business.